Terms of Service
These Terms of Service govern your access to and use of Bridgeway Technology Limited’s public website, client support portals, and commercial procurement gateways.
Acceptance of Terms
By accessing our website or logging into the Enterprise Client Portal, you agree to abide by these terms and all applicable statutory regulations of the Republic of Ghana. If you are accessing services on behalf of an enterprise or government agency, you represent that you hold proper authority to bind that entity.
Enterprise Support & SLA Terms
Support ticket response times, uptime commitments (up to 99.99%), and field engineering dispatch schedules are governed by your individual Service Level Agreement (SLA) contract (Platinum Plus, Gold, or Silver). Portal telemetry and incident logs serve as official records of technical performance.
Intellectual Property & Commercial Artifacts
All proprietary software architectures, network diagrams, whitepapers, and branding assets displayed across our platforms are protected under copyright laws and the Companies Act, 2019 (Act 992) of Ghana.
Governing Law & Jurisdiction
These terms are governed by and construed in accordance with the substantive laws of the Republic of Ghana. Any disputes arising in connection with commercial operations or portal use shall be submitted to the exclusive jurisdiction of the courts of Ghana.